Orders & Shipping

Q: How long will it take to receive my order?

A: depends on your location.

Q: How can I track my order?

A: Once shipped, you will receive a tracking number via email to follow your package in real time.

Q: Do you ship to my country?

A: We ship to most countries globally. If you have specific shipping location questions, feel free to reach out to our support team.

Products & Use

Q: Are these tools suitable for daily use?

A: Yes. Our cutters and tools are designed for daily, home, office, craft and outdoor use.

Q: How do I replace the blade?

A: All our cutters feature a simple, tool-free blade change system for easy and safe replacement.

Q: How long do the blades last?

A: Our high-quality blades stay sharp for long-term use. When dull, you can easily replace them with refills.

Support

Q: What services can we provide?

A:Accepted Delivery Terms: FOB； Accepted Payment Currency:USD;

Accepted Payment Type: T/T,L/C;

Q: How can I contact customer support?

A: You can reach us through our website contact form or support email. We reply within 24 hours.

Q: How do I place an OEM/OBM custom order?

A: To place a custom order, contact our sales team with your requirements (quantity, design, branding, etc.). We will provide a quote and a tailored timeline for your project.

Safety & Payments

Q: Are your tools safe?

A: Yes. All cutters have a safety lock for secure daily use.

Q: Are materials durable?

A: Yes. High-grade materials ensure long-lasting performance and sharp blades.

Q: Is payment secure?

A: Yes. Encrypted checkout protects your payment and personal data.

Q: What payment methods are accepted?

 A : Sample Order: T/T, Western union, Paypal , Order : T/T or L/C. Payment Terms: 30% T/T in advance, then 70% balance before shipping.